SalesForce: Power User Course
$179.00
Become a confident Salesforce power user. Learn accounts, leads, opportunities, setup and migration in 7 hours 33 minutes across 35 videos, ideal for sales, service and new admin staff.
- Login details sent straight after payment
- Self-paced. Study on any device
- StemBoss Certificate of Completion
- 14-day refund promise
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SalesForce: Power User Course teaches you to use Salesforce well in daily work, from logging leads to moving deals through the sales process. It is for sales, service and operations staff, and for anyone stepping into a first admin role. You get 7 hours 33 minutes of training across 35 videos, plus 60 test questions.
What you will learn
- Explain what sales force automation is and why firms use it
- Create accounts and contacts the right way
- Turn leads into opportunities and track them
- Follow a sales process from first contact to close
- Capture leads that come in from social channels
- Manage accounts, campaigns and badges
- Understand custom apps and basic cloud and database ideas behind Salesforce
- Plan the key tasks to finish before a migration to Salesforce
Course outline
- Intro to Salesforce automation: what it is, a system overview and why teams choose Salesforce
- Working with the Salesforce system: accounts, contacts, leads, opportunities, a four-part sales process and social leads
- The Salesforce solution: core problems it solves, managing accounts, badges, campaigns and custom apps
- Salesforce admin: databases, the cloud, virtual machines, building in the cloud and Salesforce setup
- Migrating to Salesforce: pre-migration tasks and a long set of common questions
- Course conclusion: a recap of the Salesforce solution
Who this course is for
- Sales reps and account managers who live in Salesforce
- Customer service staff who log cases and contacts
- Operations staff who support a sales team
- New admins who want a clear base before deeper study
- Teams planning a move to Salesforce
Before you start
No experience is needed. If you already use Salesforce, you can still pick up better habits and admin basics. A general comfort with web apps is enough. If you have access to a Salesforce account, keep it open as you watch so you can repeat each step.
Jobs this course supports
- Salesforce User or Power User
- Junior Salesforce Administrator
- Systems Administrator
- Sales Operations Associate
| Skill level | Beginner |
|---|---|
| Duration | 7 Hours 33 Minutes |
| Videos | 35 Course Videos |
| Questions | 60 Test Questions |
| Prerequisites | None. New and existing Salesforce users can start here. |
| Best for | Sales staff, customer service teams, new Salesforce admins, operations staff |
| Topics covered | Sales force automation, accounts and contacts, leads and opportunities, the sales process, campaigns and badges, custom apps, Salesforce setup, migration planning |
| Format | Online video lessons, self-paced |
| Language | English |
| Closed captions | Yes |
| Certificate | StemBoss Certificate of Completion |
What is inside this course
6 modules and 35 lessons. Here is the full outline.
Module 1: Intro to SalesForce Automation4 lessons
- Course And Instructor Introduction
- What Is Salesforce Automation
- Sales Force Automation System Overview
- Why Salesforce
Module 2: Working With The SalesForce System7 lessons
- Creating Accounts And Contacts
- Creating Leads And Opportunities
- Sales Process-Part 1
- Sales Process-Part 2
- Sales Process-Part 3
- Sales Process-Part 4
- Leads Through Social Channels
Module 3: SalesForce Solution4 lessons
- Core Problems
- Managing Accounts
- Badges And Campaigns
- Custom Apps
Module 4: SalesForce Admin7 lessons
- Introduction To RDBMS
- Introduction To The Cloud
- Introduction To Virtual Machines-Part1
- Introduction To Virtual Machines-Part2
- Salesforce Development
- Introduction To Building In The Cloud
- Salesforce Set Up
Module 5: Migrating To SalesForce11 lessons
- Tasks To Complete Before Migration-Part 1
- Tasks To Complete Before Migration-Part 2
- Frequently Asked Questions-Part 1
- Frequently Asked Questions-Part 2
- Frequently Asked Questions-Part 3
- Frequently Asked Questions-Part 4
- Frequently Asked Questions-Part 5
- Frequently Asked Questions-Part 6
- Frequently Asked Questions-Part 7
- Frequently Asked Questions-Part 8
- Frequently Asked Questions-Part 9
Module 6: Course Conclusion2 lessons
- The Salesforce Solution
- Conclusion
Your learning path
Where SalesForce: Power User Course fits. Build your skills one step at a time.
Frequently asked questions
Do I need Salesforce experience to start?
No. The course starts with what sales force automation is and builds up to accounts, leads and opportunities, so new users can follow along.
Does this course prepare me for the Salesforce Administrator exam?
It covers admin basics such as setup and core cloud ideas, which give you a useful base. You will still need further study against the official Salesforce exam guide.
Does it cover moving data to Salesforce?
Yes. A full module covers the tasks to complete before a migration and answers many common migration questions.
Will I learn how to manage the sales pipeline?
Yes. You learn how leads become opportunities and how to follow a sales process, shown over four lessons.
Do I get a certificate?
Yes. You get a StemBoss Certificate of Completion when you finish the course.
Can I get a refund?
Yes, within 14 days if you have completed less than 20% of the course. See our refund policy for details. Read the refund policy.
