Navigating Change Management in IT Teams
$179.00
A practical course on leading change in IT teams, from handling resistance to planning communication and tracking results. 1 hour 32 minutes over 15 videos, plus 25 test questions.
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- Self-paced. Study on any device
- StemBoss Certificate of Completion
- 14-day refund promise
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Navigating Change Management in IT Teams shows IT leaders how to plan, communicate and support change so that new tools and processes actually stick. It is for IT managers, project managers and team leads who guide people through transitions. The course runs for 1 hour 32 minutes across 15 videos, with 25 test questions.
What you will learn
- What change management means in an IT setting and the main types of change
- Why people resist change and how to deal with it early
- How to build resilience in IT teams
- How to write clear, consistent messages for a change plan
- Which communication channels to use for different audiences
- Digital tools, automation and workflow tools that support change
- Key metrics for tracking whether a change is working
- Lessons from real moves to agile and to the cloud
Course outline
- Introduction to change management in IT: what change management is and the types of change
- Managing resistance to change: why resistance happens, proactive strategies and team resilience
- Communication plans for change: the role of communication, clear messages and choosing channels
- Tools and technology for change: digital tools, automation, workflow management and success metrics
- Case studies: a move to agile and a cloud migration
The course also touches on planning training and follow-up support, and on keeping a record of change decisions so they can be traced later.
Who this course is for
- IT managers guiding process changes
- Project managers whose work affects day-to-day operations
- Team leads keeping people aligned during a transition
- Infrastructure, systems and support professionals
- Agile coaches and operations leaders
- HR professionals who support technical teams
Before you start
Some familiarity with IT teams, projects or operations will help. Experience of a system rollout, process update or team restructure is useful but not required. You do not need any formal change management training.
Jobs this course supports
- Change management specialist
- IT project manager
- IT operations manager
- Organisational development consultant
- Agile coach
| Skill level | Intermediate |
|---|---|
| Duration | 1 Hours 32 Minutes |
| Videos | 15 Course Videos |
| Questions | 25 Test Questions |
| Prerequisites | Some experience of IT teams, projects or operations helps. No formal change management training needed. |
| Best for | IT managers, project managers, team leads, operations leaders, agile coaches, HR partners to IT |
| Topics covered | Types of change, resistance to change, team resilience, communication plans, change tools, workflow automation, success metrics, case studies |
| Format | Online video lessons, self-paced |
| Language | English |
| Closed captions | Yes |
| Certificate | StemBoss Certificate of Completion |
What is inside this course
5 modules and 15 lessons. Here is the full outline.
Module 1 - Introduction to Change Management in IT3 lessons
- 1.1 - Change Management Course Introduction
- 1.2 - Defining Change Management
- 1.3 - Types of Change
Module 2 - Strategies for Managing Resistance to Change3 lessons
- 2.1 - Understanding Resistance to Change
- 2.2 - Proactive Strategies for Overcoming Resistance
- 2.3 - Building Resilience in IT Teams
Module 3 - Developing Communication Plans for Change Initiatives3 lessons
- 3.1 - Role of Communication in Successful
- 3.2 - Crafting Clear and Consistent Messages
- 3.3 - Utilizing Various Communication Channels
Module 4 - Tools and Technologies for Supporting Change in IT Teams3 lessons
- 4.1 - Digital Tools for Change Management
- 4.2 - Automation and Workflow Management
- 4.3 - Key Metrics for Tracking Change Management Success
Module 5 - Case Studies of Effective Change Management in IT3 lessons
- 5.1 - Case Study 1: Changing To Agile
- 5.2 - Case Study 2: Cloud Migration
- 5.3 - Course Closeout
Your learning path
Where Navigating Change Management in IT Teams fits. Build your skills one step at a time.
Frequently asked questions
What kinds of change does this course cover?
It looks at the main types of change in IT teams, including process changes, new tools, moves to agile and cloud migrations.
How does the course help with staff who resist change?
A full module explains why people resist change, gives proactive ways to reduce resistance, and shows how to build resilience in the team.
Are there real examples in the course?
Yes. The final module walks through two case studies: a team changing to agile and a cloud migration.
Do I need a change management qualification first?
No. The course is designed for people with IT experience who have no formal change management training.
How will I know if a change has worked?
The course covers key metrics for tracking change success, plus tools that help you monitor progress.
Do I get a certificate?
Yes. You get a StemBoss Certificate of Completion when you finish the course.
Can I get a refund?
Yes, within 14 days if you have completed less than 20% of the course. See our refund policy for details. Read the refund policy.
